Information & Innovation Management

Huysman, Marleen Research Track Chair

Prof. dr. Marleen Huysman
 Room 3A-24
 Tel.: +31 (0) 20 598 6062


The focus of this research area is on the management of processes and technologies aimed at mobilizing information and knowledge for innovation purposes. This research area is hosted by the Knowledge, Information and Networks Research Group, a Centre of Expertise on research, teaching and consulting in the field of information & innovation.  Information & Innovation Management research addresses innovative organizational and technological arrangements that are used in the management of information and knowledge processes to meet the innovation challenges organizations face in the modern economy. Broadly speaking, two research specializations are distinguished within this area: (1) Management of innovation and knowledge, and (2) Management of ICT. Much of the research in this area takes place at the intersection of these two research streams. Research based on quantitative as well as qualitative methods is conducted at small, medium and large organizations in both the private and public sector, or online when analyzing online (network) behaviour.

Key Research Areas
knowledge sharing; networks of practice; knowledge management; IT.


Management of innovation and knowledge
Research in this specialization focuses on the organization and management of innovation processes. This research contributes to theory development and practical insights concerning the management of these processes.  With regard to these subjects, we take both a practice-based approach (focusing on the people involved in these projects and their daily activities) and a strategic approach (focusing on strategic management issues concerning knowledge and innovation). One central theme in this research is the tension between both perspectives, where the practice-based and emergent nature of knowledge and innovation processes often collides with the top-down implementation and maintenance of strategic organizational goals and interests. Another central theme concerns the dynamics of integrating distributed knowledge, facing complexities due to cognitive, social, epistemic, geographic and material boundaries. Projects address questions regarding appropriate R&D strategies and arrangements for the modern economy, organizing for creativity and innovation in clusters and networks, social networks and transactive memory, sustainable innovation, absorptive capacity and open innovation, and  the dynamics of organizational learning and innovation.

Management of ICT
The focus of this research specialization is on the management of information and communication technologies. ICTs have become indispensible for the functioning of organizations, and have become deeply embedded in organizational processes and structures. The central idea underlying this specialization is the seamless interaction between technology on the one hand, and users and organizations on the other. Technologies do not have autonomous effects on organizations or their members, nor are these effects entirely determined by organizations’ or users’ needs and activities – it is the interaction between the social (i.e., organizations, users) and the material (i.e., technologies) that is central here. A broad range of technologies are studied, in terms of their interaction with organizational goals, cultures and structures, as well as with the users of these technologies – both internal and external. Projects address questions concerning the implementation and management of Enterprise Systems, the use of ICTs for the support of decision making and collaboration, e-commerce and e-business, the use of social media in the workplace, online consumer behaviour and online retailing, inter-organizational systems, the adoption and incorporation of cloud computing, use and effects of mobile devices, team collaboration in virtual worlds, interaction in online communities, Web Analytics and Business Analytics.