Digital Innovation & Transformation

Huysman, Marleen Research Track Chair

Prof. dr. Marleen Huysman
 Room 5A-64
 Tel.: +31 (0) 20 598 6062


Within this track we study the development of digital innovations and the intended and unintended consequences of the use of digital technologies in organizations. This research is hosted by the KIN Center for Digital Innovation, a research center that is internationally renowned for its state-of-the-art expertise encompassing the wide field of Digital Innovation. This research is conducted by a multi-disciplinary group of researchers with academic backgrounds in business administration, sociology, communication science, anthropology, philosophy, engineering, industrial design, and computer science.
Broadly speaking, three research themes are distinguished within this area: 1) The future of work 2) Organizing for digital innovation and 3) Managing Digital Transformation

Future of work: Changing work and organizations in the digital age
In this theme, we study the future of work in light of digital technologies. When digital technologies such as AI, robotics or smart devices are used we see new ways of working and new ways of organizing emerge. This has consequences for how people learn, collaborate and coordinate their work. Professions are changing, new practices and roles emerge and organizations also adapt in ways that are difficult to predict.
With our research, we contribute to a more resilient future of work and a human-centric digital economy.

Organizing for Digital Innovation

In this theme, we study collaboration for the development of digital innovations. Innovation processes change when the focus shifts to digital products and services. The development of digital innovations can be faster, will be more open-ended, distributed across boundaries, centered around platforms, and leading to disruption and convergence of industries. New forms of collaboration are also enabled by digital technologies.
With our research, we contribute to organizations that effectively collaborate to create value with and through digital technologies.

Managing Digital Transformation
In this theme, we focus on the implications of digital transformation for organizations’ IT and data management. Digital innovation leads to new technologies, applications, and processes that need to be embedded in the organizational architecture and policies. Such innovation may also completely transform the organization’s business model, for instance, to create value from (big) data, analytics, and artificial intelligence. As innovation becomes increasingly digital, this also affects the role of those traditionally involved in the development, implementation, and maintenance of technologies: the role of IT- and data management itself changes.
With our research we contribute to organizations’ ability and capability to manage, and optimally benefit from, the implications of digital innovation.